Your Belfast Taxi Company
When you choose to travel with someone you want to use a company that can be relied on at all times. With Citi Cabs Taxis Belfast you can relax and enjoy your journey. We have over 10 years of experience in the private hire industry and our team of experts will make sure your journey is comfortable and efficient as possible. We are dedicated to quality and monitor each and every journey to make sure that we maintain the highest level of service of any Belfast taxi company and give you great value for money.
Taxi Technology
Citi Cabs Taxis Belfast dispatches the nearest vehicle using the latest Global Positioning System Technology (GPS). We have invested heavily in the latest innovative technology to help us deliver a quality taxi service to you. GPS technology allows us to track all our vehicles at any time, helps us pick up over 99% of our passengers on time and also helps to reduce our carbon emissions.
We also offer a call back service to all our customers which means we will call you when your taxi is approaching your location so you can be ready without having to stand at the door and wait.
Taxi Drivers
All drivers at Citi Cabs are licensed and vetted locally by the Department of the Environment (Taxi Licensing Section) and undergo a full hospitality and training package before commencing work with Citi Cabs, ensuring the customer experience is always consistently high.
To ensure we remain one the leading taxis Belfast can offer we also perform random checks using existing clients and members of the public to gain feedback on our journeys and the experience they have received. The criteria set out include, but are not limited to:
- Interior and exterior vehicle cleanliness
- Driver appearance and adherence to uniform policy
- Driver helpfulness
- Driver willingness to follow passenger requests
- Timeliness of arrival
- Overall passenger experience
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